NorthShore Regional Medical Center is committed to providing the highest quality of care to the patients and families that we serve.  Our Mission Statement reflects this commitment:

"NorthShore Regional Medical Center is committed to meeting the healthcare needs of our community. We strive to be recognized for quality, innovative care delivered in a safe environment by our team of caring and compassionate healthcare providers."

If you have concerns about the care you have received at our hospital we would like to hear about it.  Please contact our Quality Management Department at (985) 646-5746 or write to 100 Medical Center Drive, Slidell, LA 70461.

In addition, we would like you to know that you may contact the Joint Commission on Healthcare Accreditation for any concerns you would like to report.  We are always looking for ways to improve the quality of care we provide to our patients.  You can contact the Joint Commission on Healthcare Accreditation as stated below.

Office of Quality Monitoring

Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL  60181
e-mail: complaint@jcaho.org

Fax: 630.792.5636

Print a Quality Incident Report Form

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number - 8:30 a.m. to 5 p.m. - Central Time - weekdays.

800.994.6610